I recently participated on a graduate student's exam committee when on exam day, the graduate student simply appeared to be having a bad day. She did not answer questions in the usual specific, articulate, and inspiring way which I had come to expect from her. Behind closed doors, the conversation among the student's committee members reflected this same sentiment. While otherwise a strong and intelligent student worthy of a PhD, on this day, the student wasn't quite performing at or beyond the bar. While the committee decided to issue a pass to the student, I was surprised when on returning to the room, she was greeted with "Congratulations" (accurate and appropriate) and "Great Job" (not so accurate or appropriate). I agreed with passing her, as there was no point in delaying her degree or punishing her for an ill timed bad day. But, the effusive bouquet of top-notch compliments that followed the congratulatory remarks seemed out of place and confusing. What good could possibly come of telling a student she did a great job when neither we nor she believed it?
As a professor, I spent years receiving annual merit reviews that were replete with favorable remarks about my work and productivity. The positive far outweighed the negative, yet year after year, I was passed over for promotion. The net result of more than a decade of this pattern is that I no longer believe what my colleagues tell me about my work, good, bad, or in between. While academic culture may believe the best thing for me is a hearty dose of sunshine pills doled out on an annual basis without regard to circumstance, I beg for something a little simpler: the truth.
I welcome hearing the truth about who I am and what I do, when such truth is delivered in a basket of kindness. When kindness follows in the wake of words which may not be what I hoped for, my defensiveness, anger, frustration may still follow, but will ebb much more quickly, allowing me to move on to tasks of a more serious nature.... figuring out how to fix and improve this problem named Denise that I often become in my journey through this world.
So, whether you like me in the littlest or the biggest of ways or not at all, may I appeal to you to share those ways with words embellished only by true kindness and nothing more?
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